Shipping policy

Last updated: [15.02.2026]

1. Processing Time

All orders are carefully prepared within 1–2 business days (Monday–Friday).
During peak periods (Valentine’s Day, Mother’s Day, Christmas), processing may take slightly longer.

Each arrangement is handcrafted and inspected before dispatch to ensure premium quality.

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2. United Kingdom Delivery

• Standard Delivery: 2–4 business days

• Next Day Delivery: Available on selected products (order before 12 PM)

Shipping costs are calculated at checkout.

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3. European Union Delivery

• Estimated delivery: 4–8 business days

• Customs or local delays may apply depending on the destination country.

Customers are responsible for any local import duties or taxes.

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4. International Delivery

• Estimated delivery: 7–14 business days

• Delivery times may vary depending on customs procedures.

Any customs charges are the responsibility of the recipient.

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5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information.

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6. Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for delays or losses caused by incorrect address information.

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7. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
We will review and offer a replacement or solution accordingly.